Shipping policy
Shipping Policy
Processing Times
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Orders are processed within 1–2 business days.
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During peak periods, processing can take up to 2 business days before shipment.
Delivery Times
UK Shipping: 4–7 business days
US Shipping: 4–7 business days
UAE Shipping: 5–8 business days
Rest of World: 8–10 business days
Delivery times are estimates and begin once your order has been shipped. Delays caused by couriers, customs, or events beyond our control may extend these times.
Order Accuracy & Responsibility
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Please double-check your shipping address before confirming your order.
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Once an order is placed, you are committing to the sale and confirming all information (including your shipping address) is correct.
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Beta Squad is not responsible for lost or stolen parcels due to incorrect shipping information provided by the buyer.
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Where possible, parcels will be left in a secure location if no one is available at delivery.
Customs, Duties & Taxes
Any customs duties, import taxes, or related fees applied by your country are the sole responsibility of the customer. We recommend checking local import regulations before placing your order.
Unexpected Delays
While we work closely with our couriers to ensure timely delivery, unexpected delays (e.g., severe weather, customs inspections, high-volume periods) may occur and are beyond our control.
Our Commitment
Rest assured, we’ll do everything possible to ensure your order reaches you as quickly and safely as possible. If you have any concerns about your delivery, contact us at enquiries@betastudios.co.uk with your order number.